Revenue Memorandum Circular (RMC) No. 21-2015 was issued by the bureau to provide guidelines in filing BIR Form Nos. 2551M, 2551Q, 2550M and 2550Q, using the ELECTRONIC PLATFORMS specifically those taxpayers filing with payment or no payment using the Offline eBIRForms of the said forms, shall follow the same procedures in Annex D of RMC 14-2015 and efiled by attaching xml file to email.
After validating the tax return, click "FINAL COPY", open the directory "C:\eBIRForms\IAF_RDO_Copy\" in the computer. Look for the xml file of the encoded tax return form with the following naming convention:
Print eMail Notification as evidence of efiled return from the BIR and the tax return, then proceed to Authorized Agent Bank/collection agent for manual payment following existing procedures.
Taxpayers mandated to used eFPS after several attempts of unsuccessful efiling, must print evidence/proof thereof (print screen with the message as given by the system). To protect them from penalties to be imposed in the future, they should:
a Report/call HELPDESK and get Trouble Ticket Log, or
b. Report to BIR CONTACT CENTER 981-8888 and get Reference Number of the call.
After that, they should manually file and manually pay following existing procedures. They should file on or before the due dates of the respective returns and attach the proof of unsuccessful eFPS attempts, then, RE-FILE ELECTRONICALY not later than thirty (30) days after the deadline.
Please refer http://www.bir.gov.ph/images/bir_files/internal_communications_2/RMC%2021-2015.pdf of the full text of RMC No. 21-2015.
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